THE TOGETHER COMPANY - Rewarding what matters most to people and organisations £9.99
Written by Raymond Robertson
Essential reading for anyone who manages or needs to implement a customer satisfaction survey. The book will guide you step by step through the methodology, questions to ask, data analysis and identify actionable outcomes.
Chapter Headings
- The Together Company
- Rewarding performance
- Performance management
- Fair performance review
- A pay framework
- Understanding your employment market: pay and benefits
- Equal pay
- Rewarding team excellence
- Rewarding customer satisfaction
- Sharing in financial success
- Rewarding business leaders
- Customised reward strategies
- Recognition and celebration
- A rewarding workplace
- Reward communications
- The five business reasons to become a together company