Terms and Conditions

COURSE ENROLMENT AND CONDITIONS

1.       The course will start on the date specified by The Leadership Factor in the booking confirmation.

2.       If unable to attend the Client may:

1. cancel an enrolment in writing at any time up to and including the fifteenth calendar day prior to the scheduled date of the course.
2. provide a substitute for a delegate who has confirmed enrolment prior to the start of a particular course.
3. arrange to transfer to another date/venue. However if the transfer request is made within fifteen calendar days of the original date, it will be necessary to charge a nominal fee, per delegate, to cover expenses already incurred.

1. The Client agrees to pay the full course fee to The Leadership Factor for each delegate who, for any reason, fails to attend, or withdraws from a course which is conducted, without providing written notice of cancellation to The Leadership Factor at least fifteen calendar days prior to the scheduled start date of the course.

1. The Leadership Factor reserves the right to cancel any course or individual confirmed enrolment by sending written notice to the client not less than seven calendar days prior to the scheduled start date of the course.

1. If, where notice has not been given under clause 4, The Leadership Factor is unable to complete or start a course as scheduled, because of illness or registration of a Leadership Factor employee or from any other cause beyond The Leadership Factor’s reasonable control, The Leadership Factor will attempt to remedy such a situation within reasonable time but will not be liable for failure to do so.

1. Limitation of Liability

a)      In the event of any error or mistake occasioned by the company’s personnel, or the company’s associates’ personnel or the company’s suppliers’ personnel the company’s liability shall be limited only to the amount of the company charges relating to the course which was subject to error or mistake. The company shall not be liable for any consequential or indirect damages or loss of whatsoever nature incurred by the client as a result of erroneous services or supplies.

b)      In no event will the company be liable to the Client for any consequential or special damages that may be suffered by the client in connection with the supply and/or performance of the course. The Client shall hold the company fully indemnified against any loss, damage or injury howsoever caused to its personnel and property as well as the personnel and property of those under contract to the Client during the execution of the course. Consequently the Client waives all rights of claim against the company in this respect.

7.       Subject to Clause 8, the fee that is specified by The Leadership Factor in the booking confirmation letter includes use of materials, publications and machines where necessary, but does not include delegate travel or subsistence expenses.

8.       The course fee is subject to change upon three months prior written notice from The Leadership Factor. Should such a fee change become effective after the commencement of the course, the Client will be charged at the previous fee.

9.       Payment in full for each course shall be due on application. The Leadership Factor reserves the right to charge interest at the rate of 3% per month or part thereof on any outstanding amounts until payment is made in full.

10.   The Client agrees to pay amounts equals to any taxes including Value Added Tax, paid or payable by The  Leadership Factor charged on the price of the course or on the Agreement, excluding however taxes assessed upon profits.

11.   The Leadership Factor assumes no responsibility for Delegate performance after course attendance.

12.   The booking application, where accepted and confirmed in writing by The Leadership Factor, shall constitute the entire Agreement between the parties with respect to the stated course. Any Amendments to this Agreement other than those in writing and signed by both parties will be of no effect.

Ref:     ru:/sem/info