US Seminars

“How to Measure & Improve Customer Satisfaction and Loyalty”

Date and Time: Tuesday, September 25th, 2007, 8:30am - 4:30pm

Location: Hampton Inn - Great Valley (just north of Philadelphia)

Frazer, PA 19355

Phone: (610) 699-1300

To reserve your place or for more information please email heidiwirth@leadershipfactorusa.com


Employee Satisfaction Measurement Seminar

This comprehensive one-day seminar will take company leaders step-by-step through our proven methodology for accurately measuring and improving employee satisfaction. The seminar will include instruction on relevant research techniques, group exercises and opportunities to ask questions. The Leadership Factor is the leading trainer in satisfaction and loyalty measurement worldwide.

Available Dates TBC

Please email - heidiwirth@leadershipfactor.com for further information.

To reserve your place or for more information please email heidiwirth@leadershipfactorusa.com


Member Loyalty Measurement Seminar

This comprehensive one-day seminar will take association leaders step-by-step through our proven methodology for accurately measuring and improving member satisfaction. The seminar will include instruction on relevant research techniques, group exercises and opportunities to ask questions. The Leadership Factor is the leading trainer in satisfaction and loyalty measurement worldwide.

Available Dates TBC

Please email - heidiwirth@leadershipfactor.com for further information.

To reserve your place or for more information please email heidiwirth@leadershipfactorusa.com


Customer Satisfaction Measurement Seminar

This comprehensive one day seminar will take corporate leaders step-by-step through our proven methodology for accurately measuring and improving customer satisfaction. The seminar will include instruction on relevant research techniques, group exercises and opportunities to ask questions.  The Leadership Factor is the leading trainer in satisfaction and loyalty measurement worldwide.

Available Dates TBC

Please email - heidiwirth@leadershipfactor.com for further information.

 

To reserve your place or for more information please email heidiwirth@leadershipfactorusa.com


Terms And Conditions
Payment in full is due before the date of the seminar. If a cancellation is received in writing not less than 15 days before the seminar date a full refund can be made or a transfer to an alternative date arranged at no extra cost. If less than 15 days is given no refund is possible, but arrangements for a replacement delegate can be made.